Frequently Asked Questions

Below are the questions we most commonly get. For anything else, don't hesitate to reach out to us.

Is each item really unique?

Yes! Each piece in a batch is made using the same reclaimed fabrics and materials, but because they're handcrafted, no two are exactly alike. You’ll receive the color and design you selected—just with natural variation that makes it uniquely yours. That’s part of the magic.

Where are your products made?

Our pieces are handcrafted by artisan families around the world in craft-rich places like India, Mexico and Kenya. We work directly with small workshops that specialize in traditional embroidery, patchwork, and textile techniques—no large factories or sweatshops.

When will my order ship?

Orders ship directly from our partner workshops within 2 business days and typically arrive within 7–10 business days. You'll receive tracking as soon as your order is on its way. In some rare cases, a product may need to be made to order, which might add a couple of days. We will notify you in such cases.

Can I return my purchase?

Absolutely. If your item is unused and returned within 60 days of delivery, we’ll be happy to issue a full refund. Just note: since everything is small-batch, we may not be able to restock the exact same style again.

Will you launch more products?

Yes! We launch new items in small, intentional batches—always handmade, always full of character. Expect a growing collection of vibrant home decor: quilted throws, wall art, woven textiles, one-of-a-kind accessories, and more. Each made from reclaimed materials by artisans around the world.

Are your products sustainable?

Yes. We use reclaimed and upcycled materials whenever possible, and all products are made in small batches by artisans using traditional, low-impact techniques. It’s part of our commitment to conscious, thoughtful design.

Still have questions? Please reach out to us and we'll be glad to help.